Kendel FCustomer Service
About Me
Over 10 years of customer service, billing, tech support, design and writing experience have allowed me to help business owners and companies present a polished appearance over the phone, online and in person. I excel at branding, rapport, and mitigating online interactions. I am a passionate customer advocate, and my attention to detail has enabled me to write excellent copy, creating beautifully evocative posts and images that attract business. This creates a pleasant interaction and a "white glove" experience for everyone involved.
Recommendations
-
PA & Secretarial ServicesRated as an Expert
June 2019 -
Customer Support & ServiceRated as an Expert
May 2019Really great to work with - really knowledgeable and willing to dig into things.
-
Customer Support via Help Desk for an Online StoreRated as an Expert
May 2019Quantifiable results, exceptional communication - very easy to work with.
Professional Experience
-
Personal Assitant
May 2019 - PresentPersonal assistant to the company partners as well as implemented various business operational process improvements with regard to the timeous and accurate taking and sending of minutes from meetings across the business.
-
Customer Support Agent
April 2014 - May 2019Responsible for the customer support desk with regard to customer billing compliants and queiries as required day in and day out.