Not sure where to start with ExpertHive?
We're here to help!
We have a team of experts available to answer your questions. We'll assign a consultant to learn about your business, and explain how ExpertHive can fit into your workday. Think of us as your own personal business consultant.
Don't worry,
this won't be a sales call!
We won't pressure you to sign up or upsell you into a more expensive services package. We'll always be upfront with you if ExpertHive isn't the best fit for your business.
And the best part about the service? It's 100% free.
Frequently Asked Questions
Why book a consultation?
With hundreds of things a business can do to grow, serve customers, manage finance and what the appropriate amount to spend is, picking the right services and price point can be hard work. We'll act as consultants who can help you navigate the complexities of choosing which services your business needs for it's current stage. Our team takes the time to understand your business goals and suggest the services that will work best for you. Our job isn't to sell you, but to find the right fit based on your needs.
How do I prepare for a consultation call?
The more information you can provide about your business processes, the better our ExpertHive expert will be at helping you. For example, if you need to improve your marketing tell us what you're doing to get customers right now: what is not working? Why do you believe it's not working?
If your business is a bit bigger, hiring services may require you to involve another person or two on a decision. Try scheduling a call when your colleagues can be on the line or at least find out about their requirements ahead of time if they won't be available.
What should I expect from a consultation call?
Expect your call to be a one-on-one conversation. Before the call, your ExpertHive expert will examine your requirements and research your company and industry. During the call, you'll describe how your need and what your goals are. After learning more about your requirements, we'll recommend a solution that fits your business and explain why it will work.
What shouldn't I expect from a consultation call?
Don't expect to be put on hold, forced to navigate robotic phone trees, or hear heavily-scripted sales tactics. This isn't a sales or support call; think of it more as a personal business consultation.
Why does the consultation service exist?
Choosing to hire professional services isn't as simple as it used to be. There are hundreds of professionals with varying quality and it's not always straightforward figuring out what your business needs and if you will work well together with the professional. The consultation helps you determine which services fit your needs and how to best work a ExpertHive expert to get the most value for your business.
Is this consultation a way to get customer support?
The consultation can recommend which service plans are best for you and which ExpertHive experts are a fit, but they're not a support team. Write to [email protected] or visit ExpertHive Help Desk to get help with anything service related.
Do I have to pay for the consultation?
No, it's free. Most business owners are excited to hear about all the ways ExpertHive can help them with their business. For us, that's priceless.
How long does a consultation call last?
A consultation call typically last about 25 minutes. They can go longer or shorter depending on your needs, but we do our best to make the best use of both our time and yours. If more time is needed, we'll usually schedule a follow-up call.
How credible is the advice I'm going to receive?
We've helped over 10,000 businesses from many industries. Our ExpertHive experts have consulted with one-person businesses that are just getting started all the way up to established enterprises.
If our ExpertHive expert doesn't believe ExpertHive is right for your business, then that's what they'll tell you. Our team works to help you long-term, not just to earn a once off sale.